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Privacy Policy
MuliaHost Network Services
Privacy Policy

MuliaHost Network Services (MuliaHost Network Services) established the following Privacy Policy to demonstrate the Commitment we have for our Clients, Customers, and the Users accessing our Servers; hereinto known as The Client. This privacy policy governs the manner in which MuliaHost Network Services uses, maintains, and discloses information collected from The Client accessing our services.

I. Privacy

MuliaHost Network Services is committed to developing long lasting relationships based on trust. In order to establish this goal, MuliaHost Network Services will do anything in its power to ensure that your right to privacy is maintained and protected.

II. Information We Collect

MuliaHost Network Services may request and collect personal information from it's clients in a variety of ways. Such ways might include online forms for ordering, provisions of services, and other instances where such information may be needed.

The information collected is personal information that identifies the client. It includes:

  • Name

  • E-mail Address

  • Address (only if you're ordering paid services)

  • Phone Number (only if you're ordering paid services)

  • Account Information (only if you're ordering paid services)

  • Payment Information (Handled through bank)

MuliaHost Network Services also collects information on the methods The Client uses to access the various services being offered. This includes, but is not limited to, accessing the websites, control panels, e-mail servers, and other services. MuliaHost Network Services monitors such information through the various logs generated by accessing such systems.

III. Log Files

Like most websites, MuliaHost Network Services uses Log Files. The information stored within these Log Files include the IP (Internet Protocol) address, browser type, referring/exit pages, Operating System, Timestamp (Date and Time of visit), and number of clicks. This information is used for trend analysis, user tracking, demographic information, and administrative purposes. However, none of the information stored in these Log Files is linked directed to personally identifiable information.

IV. How We Use This Information

MuliaHost Network Services might use the personally identifiable information collected by MuliaHost Network Services to contact customers regarding products, services, and specials offered by MuliaHost Network Services. We may also use this information for research purposes, regarding the effectiveness of our website services, marketing, advertising, and sales efforts. MuliaHost Network Services will not, in any way, share this information with a third party, either for free or by selling it, unless the customer specifically authorizes such disclosers.

V. Disclosure Of Information

MuliaHost Network Services may also disclose aggregate, anonymous data based on information collected from users to potential customers. In such cases, only statistical information will be disclosed, and personally identifiable data will be kept strictly confidential. In case MuliaHost Network Services is sold, the information collected from The Client may be transferred to the new owner(s). If such is the case, The Client will be notified prior to such transfer.

VI. Special Offers And Updates

MuliaHost Network Services customers and users will occasionally receive information on products, services, special deals, and updates from MuliaHost Network Services's Sales, Service, and/or Billing Departments. These messages are not sent in a "newsletters" format, but rather as a client-by-client basis. Upon request, the user may be removed from the list of customers to be notified of new products, services, and specials. However, for quality of service reasons, all clients will be notified of any major updates related to the MuliaHost Network Services systems.

VII. Service Announcements

On rare occasions, it is necessary to send out a strictly service related announcement. If, for instance, our service is temporarily suspended for maintenance, our customers will be notified at the earliest possible time. These Service Announcements will be sent to all customers accessing the MuliaHost Network Services servers/services.

VIII. Legal Disclaimer

Although every effort to preserve a clients privacy is made, MuliaHost Network Services may be required to disclose personal information for legal purposes. Such cases might occur if a good-faith belief that such action is necessary, or as required to comply with a current judicial proceeding, a court order, or legal process served on MuliaHost Network Services. In such instances, The Client will be notified such has occurred as soon as the order is served to MuliaHost Network Services.

IX. Maintenance Of Information

The information provided to MuliaHost Network Services is saved indefinitely. It may be stored in multiple databases, directly or indirectly maintained by MuliaHost Network Services. MuliaHost Network Services incorporates the highest standards in security to maintain and protect the confidentiality of the information. While MuliaHost Network Services cannot guarantee that loss, misuse, or alteration to the data will not occur, we do make every effort to prevent such occurrences. Any other particularly sensitive, such as Credit Card numbers, is handled by our Third Party Vendors.

X. Customer Responsibility

The Client is responsible for the security of The Client's Login and Passwords. This information should be kept in a safe place and not shared with any other users. The Client should always remember to log out of the MuliaHost Network Services server upon completion of their tasks, to ensure that other users cannot access their personal information. Customers should take this precaution regardless of location and security of the system used to connect.

XI. Questions

If you have any questions about this Privacy Policy, the practices of our site(s), or your dealings with MuliaHost Network Services, you may contact:

Kalpin Erlangga Silaen
MuliaHost Network Services
Sudirman Tower 19th Floor, Jl. Jend Sudirman Kav. 60
Jakarta Selatan, DKI 12190

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